| Crain's Connecticut

If I Knew Then...

Even born leaders have learning curves. In this feature, local insiders share their wisdom and talk about mistakes that shaped their business philosophy.

Michael Chapin

Founder and CEO
From You Flowers

The Mistake: Not getting into data and analytics sooner. We really should have gotten into it in 2005 or 2006. We didn’t until 2011, but now every...

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